Dispatch Engine

The Dispatch Engine is the“brain” of the Taxi 360 platform. It’s responsible for translating your fleet operators’ knowledge into rules that intelligently match supply and demand. It’s capable of handling the simplest trips from A to B, to recurring bookings, to complex bookings with multiple pickups and dropoffs. Because every fleet is different we’ve made the dispatch engine highly configurable – so it effectively becomes your brain, for your business.

Take Control of Your Business

Our Intelligent Taxi Software Puts You in the Driving Seat

Fully Cloud-Based
No more clunky taxi based hardware! Access and manage your fleet from anywhere with an internet connection.

99.999% Up-time means that iCabbi will not let you down.

Flexibility & Control
Self-manage your fleet’s dispatch rules with highly-configurable settings and real-time updating. You can quickly and easily respond to booking trends, change or add zones, adjust pricing and lots more.

Mass-onboard new fleets in minutes. We make the technical integration of any mergers and acquisitions as easy as possible for you and your team.

End-to-end booking automation reduces your staff and running costs. Receive digital bookings through the iCabbi Passenger App, Web Booker, Business Solution, and Voice – and preset how your system automatically dispatches jobs to drivers.

Data Analytics
Use iCabbi Insights (Free or Lite) to evaluate how your fleet is performing. Data gives you the intelligence you need to identify areas for improvement and affect positive change.

Dispatch Your Way

Customisable features that make the Dispatch Engine work for you – and not the other way around

Symbol for User Management feature Flexible Dispatch Rules

Create an efficient dispatch plan by configuring your system to dispatch your bookings in many different ways. You can schedule these dispatch rules for different times of the day.

  • Dispatch by route
  • Closest car as the crow flies
  • Queue dispatch
  • Timed dispatch

Zone Profiling

You can set up separate Zones, each with their own Dispatch Rules.  You can schedule profiles for day/time in advance, for example, to cover a busy stadium location during a concert time,  or manually invoke a profile at any time you deem necessary.

Dispatch by Fleet

Using Sites you can set-up a new fleet within your iCabbi system, which will run and dispatch separately to your current fleet. You can share work across your fleets should you wish, for example during busy periods, by setting up a Site Profile to dispatch uncovered bookings to other fleets in your system.

Centralised Expense Reporting Symbol Overbooking Protection

Manage your call-centre demand by placing restrictions on the number of bookings that can be saved within any given hour.

Symbol for User Rides Dashboard feature Networking

If the Overbooking feature is used to manage your demand then Networking is used to manage your supply. This newly launched feature allows you to partner with like-minded taxi companies in your local area to create a super fleet which allows you and your partner taxi companies to cover more bookings with ease.


We speak your language! The Taxi 360 platform can be translated with ease into any language, making it available to you no matter where you are in the world. It is already operational in English, French, Danish, Finish, Swedish and Ukrainian.

Request a free demonstration now to discover why iCabbi is the go-to choice for taxi businesses across the UK.

For more information call 01623 44 22 11 or email enquiries@iCabbiUK.co.uk.