Dispatch Management

Dispatch Management handles all your back-end processes. It stores and streamlines all of your driver, vehicle, passenger and corporate business records, and automates invoicing, billing and reporting. It’s here where you can configure the system to meet all of your unique needs – giving you the flexibility and control to dispatch your way – from managing all your pricing including fixed fares and tariffs to setting and changing your driver zones.

iCabbi Taxi Dispatch Management

We Make Running Your Taxi Fleet Easier

We believe that the iCabbi dispatch system is the most advanced cloud-based taxi dispatch system in the world.

The combination of our feature rich, automated dispatch system and our highly regarded UK based technical and support team makes iCabbi the market leading cloud-based taxi dispatch solution.

Since entering the market, iCabbi have embraced the opportunity to objectively identify the common pains facing taxi companies with their existing providers and have focused on these to develop one of the most innovative and exciting products to enter the industry in a long time.

Streamline your fleet’s administration with payment, billing, and record management.

Multi-fleet Efficiency
You can manage multiple fleets on the same system, so you can access and control all of your fleets in one place.

Enjoy the convenience of digital online storage and administration. You can manage your fleet from anywhere, at any time.

Reduce the time and cost of back-end administration by automating business processes.

99.999% up-time says it all. You’ll always have your business at your fingertips.

Control User Access
Decide who should have access to your taxi dispatch system back-end. They can have total access or be restricted to the particular area of admin they work in.

All-in-One Fleet Management

Streamline your taxi business with a host of features to configure your dispatch logic and manage your admin

Symbol for User Management feature Dynamic Dispatch, Zone & Site Management

Make realtime changes to your dispatch, zone and site profiles.

Fixed Rates & Tariffs

Set, schedule and manage a range of price models for your fares by:

  • Distance
  • Time in car
  • Council-regulated time changes
  • Public holidays
  • Fixed-fare Journeys (e.g. airport run)
  • Zone surcharges (clean-air/congestion)
  • And discount codes.

Symbol for Travel Rules feature Addressing

Use Google or Royal Mail Addressing. Deliver extra customer-service to your customers with passenger modifications to their pick-up points.

Centralised Expense Reporting Symbol Multi-Sites & Bureaus

Easily switch between, or aggregate, multiple fleets, with specific dispatch profiles and regulations.

Symbol for User Rides Dashboard feature Hooks

Set up tasks and communications that automatically trigger following an event. You could, for example, automate a Thank You SMS text following the completion of a trip.

Corporate Account Management

Dedicated portal to manage all aspects of your Business Account work from users and travel rules to invoicing and reporting.

Symbol for User Management feature Payments

Enable multiple payment channels including:

  • In-car
  • SMS
  • Multi-provider pre/post-paid credit card processing.


Manage third-party integrations for Business Account and driver invoicing and billing.

Symbol for Travel Rules feature Driver Records

Manage your documentation:

  • Driver profiles
  • Driver license, Insurance & Police Record PVG Disclosure
  • Driver performance booking statistics

Centralised Expense Reporting Symbol Vehicle Records

Manage vehicle-related documentation and records:

  • License registration & plate expiry
  • NCT
  • Council compliance
  • Motor tax
    Vehicle attributes  (wheelchair accessible, people carrier, VIP etc.)
  • CO2 emissions

Symbol for User Rides Dashboard feature Staff Records & User-Management

Store employee profiles and records and control their access level to your dispatch system.

Passenger Records & Traffic Light

Store passenger information and give them a Traffic Light status. This enables you to endow priority status to good customers to enable VIP queue jumping. Likewise, you can flag undesirable passengers to prevent them from booking.

Request a free demonstration now to discover why iCabbi is the go-to choice for taxi businesses across the UK.

For more information call 01623 44 22 11 or email enquiries@iCabbiUK.co.uk.