High Booking Automation: iCabbi automates a large portion of bookings through its customer app, web booking engine, IVR phone system and automated account booking procedures. This high level of automation reduces staff workload and operational costs.
Proven Cost Reduction: iCabbi users experience tangible savings, with up to 75% of bookings made via automated channels.
Fact: 46% of iCabbi customers book with the customer app, IVR or web booker. The highest rate is 75%.
2. Attracting New Customers
Competing in the Digital Age
Meeting Modern Expectations: In an era dominated by app-based services like Uber and Lyft, offering a user-friendly booking app is essential. iCabbi provides an Uber-beating customer app and an integrated web booker to attract tech-savvy customers.
Combining Technology with Personal Service: This approach gives you a competitive edge, blending the convenience of technology with the trust of personal service.
3. Keeping Existing Customers
Retaining Your Customer Base
Diverse Booking Options: While not all customers will use digital booking tools, offering a range of options ensures you cater to all preferences, keeping your customers from switching to competitors.
Enhanced Booking Experience: iCabbi’s taxi dispatch software ensures that every customer enjoys the best booking experience, whether through the app, web booker or IVR
4. Attracting New Drivers
Building a Satisfied Driver Community
Fair Allocation: Automated and transparent job allocation eliminates driver concerns about favouritism, bolstering your reputation as a fair employer.
Efficient Dispatch System: A reliable taxi dispatch system with accurate GPS and fair job distribution leads to happier, more efficient drivers who are more likely to recommend your company to others.
Discover the iCabbi Difference
Experience firsthand why iCabbi is the preferred choice for taxi businesses across the UK. Request a free demonstration now to discover why iCabbi is the go-to choice for taxi businesses across the UK.